H Town Collision – Quality Repairs You Can Trust

At H Town Collision, we take pride in delivering high-quality collision repair, auto body restoration, and professional automotive painting services. Our goal is to restore your vehicle's appearance, safety, and performance while providing dependable workmanship and customer satisfaction.

We stand behind our repair services and are committed to addressing eligible workmanship concerns in accordance with the warranty terms outlined below.

1. Our Warranty Commitment

H Town Collision provides warranty coverage on qualifying repairs performed at our facility, subject to the applicable warranty period, exclusions, and conditions documented on the customer's repair invoice or written warranty agreement.

Our commitment includes:

Professional collision and auto body repair workmanship

Quality automotive painting and refinishing

Proper installation of replacement body parts

Attention to repair quality and customer satisfaction

Assistance with eligible warranty concerns

2. Collision and Auto Body Repair Warranty

Warranty Period: [Insert Approved Warranty Duration]

Our collision and auto body repair warranty covers defects in workmanship resulting directly from qualifying repairs performed by H Town Collision during the applicable warranty period.

Covered workmanship concerns may include:

Improperly secured or installed body components

Defective workmanship in repaired body panels

Repair-related fitment or alignment issues

Other verified defects directly attributable to our repair workmanship

Coverage applies only to the specific repairs originally performed by H Town Collision.

3. Automotive Paint Warranty

Warranty Period: [Insert Approved Paint Warranty Duration]

H Town Collision is committed to providing professional automotive painting and refinishing services.

For qualifying paint services, warranty coverage may include defects directly resulting from our paint application or preparation workmanship, such as:

Paint peeling or delamination

Premature paint cracking caused by defective application

Paint adhesion failure

Blistering caused by improper surface preparation

Other verified paint workmanship defects

Paint warranty coverage does not include damage caused by accidents, environmental exposure, improper maintenance, chemical contamination, or normal wear and tear.

Normal differences in color appearance caused by aging, fading of existing paint, lighting, or differences between original and refinished surfaces are not automatically considered warranty defects.

4. Replacement Parts Warranty

Replacement parts installed during repairs may be covered by warranties provided by their respective manufacturers or suppliers.

Warranty terms may vary depending on whether the parts are original equipment manufacturer (OEM), aftermarket, recycled, or reconditioned components.

H Town Collision will assist customers with eligible parts warranty concerns when applicable.

Manufacturer warranties are subject to the manufacturer's specific conditions and limitations.

5. Warranty Exclusions

Unless otherwise required by law or expressly covered by a separate written warranty, coverage does not extend to:

Damage resulting from new accidents or collisions

Normal wear and tear

Rust, corrosion, or deterioration unrelated to covered workmanship

Damage caused by improper maintenance or misuse

Environmental damage, including hail, flooding, road debris, or extreme weather

Scratches, dents, chips, or other damage occurring after vehicle delivery

Repairs or modifications performed by another repair facility that cause or contribute to the claimed defect

Pre-existing vehicle damage or mechanical issues not included in the original repair

Damage caused by improper washing, polishing, or chemical exposure

6. How to Request Warranty Service

If you believe a repair performed by H Town Collision has developed a covered defect, please contact us.

Warranty Claim Process

Contact H Town Collision by phone or email and explain the concern.

Provide your original repair invoice or other proof of service.

Schedule a vehicle inspection so our team can evaluate the issue.

Our team will determine whether the concern qualifies for warranty coverage under the applicable written terms.

If approved, H Town Collision will arrange the appropriate corrective repair at no additional charge for the covered work.

Warranty repairs must be authorized by H Town Collision before any corrective work is performed elsewhere, except where applicable law provides otherwise.

7. Warranty Limitations

Warranty coverage applies only to eligible services performed by H Town Collision and within the applicable warranty period.

The warranty does not automatically cover unrelated repairs, subsequent vehicle damage, or additional services not included in the original repair authorization.

Any limitations on incidental or consequential damages apply only to the extent permitted by applicable law.

Nothing in this policy limits rights or remedies that cannot lawfully be waived under Texas or federal law.

8. Our Customer Satisfaction Commitment

At H Town Collision, customer satisfaction is an important part of our business.

We understand that collision repairs and vehicle painting are significant investments. Our team is committed to providing clear communication, professional service, and dependable repair workmanship.

If you have concerns about a completed repair, we encourage you to contact us so we can review the issue and work toward an appropriate resolution.

9. Contact H Town Collision

For warranty questions, repair concerns, or assistance with a previous service, contact our team.

H Town Collision

Phone: (346) 773-8122
Email: [email protected]

We look forward to helping you keep your vehicle looking and performing its best.

© 2026 H Town Collision. All Rights Reserved.